How to Connect Your Intraoral Scanner to the Lab

Connecting your intraoral scanner to a lab allows you to send digital impressions of your patient’s mouth from your clinic to the dental lab almost instantly. Technicians can start fabricating the dental restorations sooner, leading to faster turnaround times for your patients.

Find your intraoral scanner in this list and follow the step-by-step guide to get started. If your scanner is not on this list, contact our customer service team at info@oceanicdental.au, and they’ll help you get started!

Intraoral Scanners:

1. Medit Link
2. iTero Scanner
3. Neoss (Neoconnect)
4. Shining 3D Scanner 3Shape
5. Allied Star (AS Connect)
6. Sirona Cerec Connect
7. Carestream Dental CARESTREAM CONNECT
8. TRIOS 3SHAPE COMMUNICATE

Here’s the step-by-step guide for connecting popular intraoral scanners to our lab:

1. Medit

Follow these steps to connect the Medit scanner to our lab:

Step 1: Visit the Medit link website and create an account.
Step 2: Log into your Medit link account.
Step 3: Navigate to and click “Partners” in the left tab.
Step 4: Use the search bar to enter milling@oceanicdentallab.com
Step 5: After finding Oceanic Dental Lab, click the “Request Partnership” button.
Step 6: Confirm the information and hit “Request Partnership.”
Step 7: Our lab will approve your request as soon as possible, and your connection status will change from “Pending” to “Partners.”
Step 8: You can start sending cases to our lab.

2. iTero Scanner

Follow these steps to connect the iTero scanner to our lab:

Step 1: Request a connection between the iTero scanner and our lab. Contact an iTero representative to help you with this (Contact information can be found here), and provide them with our details:

• Name: Oceanic Dental Lab
• Email address: info@oceanicdentallab.com

Step 2: Once the connection is established, complete the iTero lab form.
Step 3: In the “Ship To” field of the form, select Oceanic Dental Lab from the list of iTero labs.
Step 4: Do a test scan with your iTero scanner.
Step 5: Send the test scan to our lab.

3. Neoss (Neoconnect)

Follow these steps to add our lab to your Neoss intraoral scanner:

Step 1: Create a NeoConnect account.
Step 2: Log into your NeoConnect account.
Step 3: Click “My Partner” in the left-hand pane of the dashboard.
Step 4: Click the “Add Partner” button in the “My Partner List” window.
Step 5: Enter our lab (Oceanic Dental Lab) in the text field in the “Connect to a Lab” window that pops up.
Step 6: Click the search icon at the right end of the text field.
Step 7: Select our lab in the search result and click “Apply Partnership.”
Step 8: A connection request is automatically sent to our lab. After we approve it, you can start sending us your cases.

4. Shining 3D Scanner

Follow these steps to connect your Shining 3D scanner to our lab:

Step 1: Click the “User” Icon in the top right corner of the screen.
Step 2: Click the “Connections” tab on the right-hand panel.
Step 3: Click the “+ New” button in the window.
Step 4: In the “Add Connections” window that pops up, enter our email address (info@oceanicdentallab.com).
Step 5: Click the tick button to submit the request.
Step 6: An approval request is automatically sent to our lab. Your connection status in the Add Connections window will be “Acceptance awaited” until we accept the request, then, it’ll change to “Active.”
Step 7: You can begin sending your cases to our lab.

5. Allied Star (AS Connect)

Follow these steps to add our lab to your Allied Star scanner:

Step 1: Create an AS Connect account.
Step 2: Log into your AS Connect account.
Step 3: Click the “My Partner” button on your dashboard.
Step 4: Click “Add Partner” in the “Partner List” window.
Step 5: In the “Add Partner” window that opens, enter the name of our lab (Oceanic Dental Lab) or milling@oceanicdentallab.com and click the search icon.
Step 6: Select our lab in the search result and click “Apply.”
Step 7: A connection request is sent to us. We’ll approve it, and you can start sending us your cases.

6. Sirona Cerec Connect

Follow these steps to connect your Sirona Cerec Connect intraoral scanner to our lab:

Step 1: Register as a dentist (via the “Dentist Registration” button) on the CEREC Connect website.
Step 2: Log in with your details.
Step 3: Click “My Accounts” in the drop-down menu, and then click “My Favourite Laboratories.”
Step 4: Click “Search Lab” in the “My Favourite Laboratories” window
Step 5: Enter our Zip code (6102) and click “Start Search.”
Step 6: Look for Oceanic Dental Lab on the list of laboratories and click the plus (+)  icon to the right of it and wait until it loads.
Step 7: Now you are ready to start sending us your cases.

7. Carestream Dental CARESTREAM CONNECT

Follow these steps to connect your CARESTREAM CONNECT intraoral scanner to our lab:

Step 1: Log in to your CS Connect account.
Step 2: In the toolbar, click the  icon.
Step 3: In the popup window, select “Add Partner”
Step 4: Enter our email address (info@oceanicdentallab.com) in the email field
Step 5: Leave the default text in the Message field and click “Send”
Step 6: We’ll receive and approve your connection as soon as possible, after which you can start sending us your cases.

8. TRIOS 3SHAPE COMMUNICATE

Follow these steps to connect your TRIOS 3Shape Communicate intraoral scanner to our lab:

Step 1: Open the dental desktop and click the “More” button. Then, select “Settings.”
Step 2: In the Settings menu, select “Connections.”
Step 3: Select “Labs” from the drop-down menu.
Step 4: Click the “Add” button and hit the “Search” button in the pop-up window.
Step 5: In the “Connect” window, enter the name of our lab (Oceanic Dental Lab) or milling@oceanicdentallab.com and click the “Search” button.
Step 6: Our lab will appear in the next window. Click “Connect.” A request for approval will be sent to our lab, and your connection status will be “Waiting for Approval.”
Step 7: Once we approve your request, our lab will be added to your list of connected dental laboratories.